privacy policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect and use your personal information under certain circumstances. It also describes the measures we take to ensure your data remains private and outlines your available options regarding the collection, use, and disclosure of personal information.
By visiting the website directly or through another platform, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Therefore, your name and any other information related to you will be used in accordance with this Privacy Policy. We collect information only when necessary or when it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or for as long as it is required for the purpose for which it was collected.

You can browse the website without providing any personal information. Your identity remains anonymous during your visit unless you have an account on the site that you access using your username and password.

1 – Data We Collect

We may need to collect your information if you wish to place an order for a product from our website.

We collect, store, and process your data necessary to complete your purchase, handle potential future claims, and provide you with available services. Personal data may include, but is not limited to, your name, gender, date of birth, email address, postal address, shipping address (if different), phone number, and payment details.

We use this information to process your orders and provide you with the products and services you request. Additionally, we may use it to manage your account, verify online transactions, audit data downloads, identify visitors to our site, improve the layout and content of our pages, and personalize them for users.

We may also use your information for demographic research, to send you useful or requested information — for example, product updates or services — unless you opt out. You can unsubscribe from promotional emails at any time by clicking the link at the bottom of any email.

We may share your name and address with third parties (such as delivery agents or suppliers) to complete the delivery of your order.

We may store order details securely on our system but cannot access them directly for safety reasons. By logging into your account, you can view your order history and manage your address details. You must keep your login credentials confidential; we are not responsible for any misuse of passwords unless the misuse is due to our error.

Other Uses of Your Personal Information

We may use your personal information for surveys and marketing research — based on your consent — for statistical purposes while ensuring full confidentiality. You may withdraw at any time.

We may send you information about us, our website, our products, promotions, or partner companies. If you do not wish to receive such communications, please click “Unsubscribe” in any email you receive. We will stop sending marketing emails within seven business days after receiving your request.

We may also use anonymized data for analytical purposes, such as verifying user locations, tracking site visits, or improving email engagement. This data cannot identify you personally and may be shared with third parties such as advertisers, while preserving complete confidentiality.

Competitions

For any competitions, we use collected data to notify winners and announce our offers. Each competition includes its own specific terms and conditions.

Third Parties and External Links

We may share your information with other companies within our group or with our agents and contractors who assist us in providing services under this Privacy Policy.
For example, third parties may help with product delivery, payment processing, marketing analysis, or customer service. We may also share data with third parties to prevent fraud or reduce credit risk.

In the event that our company or part of it is sold, we may need to transfer our databases containing your personal information.
Except as described in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless required by law.

Our website may contain advertisements or links to third-party sites. Please note that we are not responsible for the privacy policies or content of such websites, nor for how they handle your data.

2 – Cookies (COOKIES)

Accepting cookies is not mandatory to browse our website, but please note that you cannot use shopping cart functions or place orders without enabling them.

Cookies are small text files stored on your device to recognize it during subsequent visits. They may store information such as your IP address to save you time when browsing or ordering.

We use cookies to enhance your shopping experience (e.g., remembering your details when updating your cart). We do not use them to collect marketing data.

You can disable cookies in your browser settings, but this may limit some website functions.
Our website also uses Google Analytics, a service by Google Inc. that analyzes website usage through cookies. Google may store this information on servers in the United States. Google uses it to evaluate site usage and provide activity reports. Google may share this information with third parties when required by law.

By using our site, you consent to Google’s processing of your data as outlined above.

3 – Security

We use appropriate technologies and security measures to prevent unauthorized access, misuse, or loss of your data.

Your personal data is stored on a secure server protected by firewalls. Payment details are encrypted using SSL (Secure Socket Layer) technology. Although we take every precaution, no system is 100% secure.

We strongly advise you not to send credit card details via unencrypted email.
We implement strict physical, electronic, and procedural safeguards when collecting, storing, and disclosing your data.

You may be asked to verify your identity before we release personal information. You are responsible for maintaining the confidentiality of your password and computer access.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to any personal information we hold about you.
You also have the right to ask us to correct inaccuracies — free of charge — and to request that we stop using your data for direct marketing purposes at any time.